Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use our Kitchen Display System app.

1. Information We Collect

Login Information: When you access our app, we require you to enter a PIN to log in. This PIN is used for authentication purposes and is not stored by us.

Synced Data: Upon successful login, our app syncs data relevant to your user account, including branch information, sections, categories, food modifiers, printer groups, order details (such as order names, order numbers, table numbers), and food items in orders. This data is retrieved from our servers and is used to personalize your app experience.

Device Information: We may collect device information, including unique device identifiers, operating system details, and device settings, to ensure optimal app performance and for analytical purposes.

2. Use of Information

We use the collected information to provide and improve our Kitchen Display System app, including:

  • Authenticating users during login.
  • Syncing relevant data to personalize the app experience based on the logged-in user's account.
  • Displaying orders fetched from our servers on the main screen of the app.
  • Updating orders in real-time using Pusher technology whenever a new order is placed from outside the kitchen.

3. Data Sharing

We do not share your personal information with third parties except in the following circumstances:

  • When necessary to comply with applicable laws or regulations.
  • With service providers who assist us in providing and improving our app, but only to the extent necessary to perform their functions.
  • In connection with a merger, acquisition, or sale of assets, in which case personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect the security of your personal information during transmission and storage. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You can choose not to provide certain information, although this may limit your ability to use certain features of the app.

6. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at
help@heardpos.com
Last Updated: February 28, 2024